WordPress Website Maintenance
Psst! Looking for our 
plugin? You can find that here!
When we develop a website, it becomes like our baby. We want your site to always work perfectly for you... and nobody knows the inner workings of your site better than your developer!
Super Speed
Speed up your website by (optionally*) hosting on our server which is fast and stable
Monthly software updates
We go in 1-2 times per month, update all the software that powers your site and test everything to keep everything humming along like new.
Repairs/Quick Fixes
Sometimes when you update software, things can break. If this happens from an update on a site that we built, we will fix it for free, provided it does not take more than 15-20 minutes.** If we did not build your site, all work is billable, but at a reduced hourly rate.
Tech Support
Got questions? We won't nickel and dime you just for asking a question. Email and phone support taking up to 5-10 minutes per month is included.
Reduced Hourly Rate
Any billable work is charged at a reduced hourly rate (20% discount).
2023 rates: Regular $140/hr Reduced: $110/hr.
* Hosting with us is optional; you can choose to stay on your own host if you prefer. This is intended for lower-traffic, simpler sites-- for high-traffic or sites that require a lot of server resources (such as e-commerce) we can recommend a few excellent quality hosts.
** Only offered for sites that were built by us, and only at our discretion. Repairs that take a longer time to diagnose and fix will be billable, but you still get a reduced hourly rate, and we will always get your approval before we start work.
Performance** and Security Optimization
When possible, we will do some extra work in the back end to make sure your site loads fast** and is hardened for security.
Monthly Report
Each month you will receive a report letting you know the recent updates that we made to your website.
Daily Backups
Every day we will create a full backup of your website and store it on the cloud, to protect (or recover) from potential disaster.
Small Tweaks
Sometimes you might just want us to go in and make a quick addition/adjustment. Anything ~5 minutes or less per month is free.** (and you get your reduced hourly rate for anything beyond that)
Use of my premium software licenses
Some of the software we use to build sites** requires a paid license. When I maintain your site, I will use my developer's license for most of this, instead of having you buy your own. (on a typical site, this saves you $457 per year!)
Monthly Office Hours
Similar to what professors do in college, this is a casual, unstructured, open-invite 2-hour block of time when I am here and available for anything anyone might need. Drop by my screenshare to ask questions, or just to say hi and meet any of my other clients that also happen to be there at the time. Date/time and link sent via the maintenance report each month.
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